Sleep Lab Patient Satisfaction Survey

Our goal is for you to be very satisfied with the care you receive from our facility.
Please let us know how we are doing: if you should have any comments or concerns regarding your visit or if you see areas where we can improve, we would like to hear from you.
Thank you for choosing Nor Lea Hospital Sleep Lab, taking the time to visit our website and completing our survey.

1. When you were contacted about scheduling your appointment, how long did it take for you to be seen ?
Less than a week 2-3 weeks 1 month more than 1 month

2. Did the technician explain who she was and go over the information packet you would be receiving ?
Yes No

3. Did you have any problems filling out any of the information in the packet ?
Yes No

4. Did you fill out the information packet on our website or was it mailed to you ?
Website Mail

5. Did you have any problems finding our lab ?
Yes No

6. Did you have any problems getting into and out of our lab or parking lot ?
Yes No

7. On a scale of 1-5 , how would you rate the courteousness of the registration staff :
  1 2 3 4 5
• Courteousness of the Technician:

8. Was there something that we could have improved on in making your overnight stay with us more comfortable? ?

9. Was the procedure explained to you prior to your testing ?
Yes No

10. Was the procedure explained to you in a manner you understood ?
Yes No

11. Did you receive a phone call reminding you of your appointment ?
Yes No

12. Overall, how would you rate your encounter at our Sleep Lab ?
Not Satisfied Satisfied Very Satisfied



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